Airspace built an intuitive client portal that allows customers to quickly request, submit, and track their time-critical shipments. These unique features and improved transparency throughout the fulfillment process have been a key advantage, accelerating market share growth and business expansion.

However, signing new contracts with customers did not always translate into the expected revenue. In many cases, it took customers a significant amount of time to ramp up to their projected levels. There were many factors at play, including a competitive landscape. Nevertheless, signing new customers positions Airspace to compete for their urgent logistics business. In order to capture more orders and ramp customers faster, Airspace needed a faster way for customers to get an estimate for their shipping needs.